Terms of Use
These terms are an agreement between you and the operator of SWAGVERSE, Ahmet Yiğit Sunar, an individual based in Türkiye ("we", "us"). By accepting them during sign-up, or by taking part in a SWAGVERSE game in a creator's Twitch chat, you agree to follow them together with the Community Guidelines. How we handle personal data is explained in the Privacy Policy.
Who can use SWAGVERSE
- You must be 16 or older.
- You sign in with your own Twitch account, and you must follow Twitch's terms too.
- One account per person. Accounts cannot be sold, shared or transferred.
- You must not use SWAGVERSE if you have been banned from it before, unless we have agreed otherwise.
What SWAGVERSE is
SWAGVERSE is a free, unofficial fan community built around a Twitch creator's community. It is not operated by, affiliated with or endorsed by Twitch or any streamer unless this is stated explicitly on the site.
Members can browse the creator's Twitch clips, like or dislike content, vote in polls, bookmark, join events, play games on their own, in member rooms or in the creator's Twitch chat, collect cards, ask the Cheeseburger assistant, report content and appeal decisions. Members cannot upload their own clips or images, and comments are not open yet.
XP, levels and collectibles
- XP is earned only through activity. It can never be bought, sold, transferred, traded or exchanged for money.
- XP, levels, achievements, game points and collectible cards have no monetary value, are not cryptocurrency or NFTs, and are not your property. You get a personal, revocable right to use them on SWAGVERSE.
- The server calculates all XP. We may correct mistakes and reverse XP gained through bugs, fraud or rule-breaking; corrections are recorded as reversals, which can lower your level.
- Watching or interacting with content on YouTube, sending chat messages and referring others never earns XP.
- Season and team results are final once a season's review window closes, except for corrections of proven errors or fraud.
- A chat game prize won by a viewer without an account waits 3 days to be claimed by signing in; after that it expires.
Paid features
SWAGVERSE has no paid features. If any are introduced they will be cosmetic only — they will never buy XP, competitive score, voting weight or moderation priority — and separate terms will apply.
Your conduct
You agree to follow the Community Guidelines. In particular, you must not:
- use bots, scripts or automation, or create multiple accounts;
- manipulate votes, polls, XP, games or leaderboards, including through coordinated "vote rings";
- exploit bugs instead of reporting them, scrape the site, overload it, or try to get around its security or limits;
- impersonate anyone, including the creator, moderators or the operator;
- post anything illegal, or anything that infringes someone else's rights.
Your content
You keep ownership of what you write — display names, game answers, support messages and, once they open, comments. You give us a free, worldwide, non-exclusive licence to host, store, display and moderate it on SWAGVERSE and on the creator's stream overlay for as long as it is on the service. The licence ends when the content is deleted, except for copies kept as described in the Privacy Policy.
You are responsible for what you post. We do not check content before it is published, but we act on reports and may remove content that breaks these terms.
Other people's content and intellectual property
Clips, streams, images and names belong to their creators and other right holders. SWAGVERSE's own software, design, game art and texts belong to the operator. You may view content for personal, non-commercial use only.
Reporting illegal content
Anyone — with or without an account — can tell us about content they believe is illegal or infringes their rights:
- signed-in members: use Report on the content (choose Copyright for rights issues), or open a request on Support;
- everyone else: email legal@streamieverse.com.
Please include where the content is (a link), why you believe it is illegal or infringing, your name and an email address (unless the report concerns child sexual abuse material, which can be sent anonymously), and a statement that the report is made in good faith and is accurate to the best of your knowledge. We confirm receipt, review the report without undue delay, and tell you what we decided. Content confirmed to be illegal or infringing is removed or made unavailable.
Moderation and enforcement
The operator and the creator's moderators enforce these terms and the Community Guidelines, by reviewing reports and with automatic limits (for example rate limits and XP caps). Depending on how serious a violation is, we may issue a warning, restrict features, hide or remove content, reverse XP, suspend an account temporarily or close it permanently. We act proportionately and consider the rights and interests of everyone involved.
When we restrict your content or account, we tell you in a "Moderation decision" notification: what we did, which rule it was based on, the facts behind it, and how to appeal. You can appeal from that notification; you can also raise a complaint about how a report was handled through Support. Moderation is not available around the clock — see the Community Guidelines. Nothing here stops you from going to court or to a competent authority.
Contact point
Our single point of contact for members, authorities, the European Commission and the EU Board for Digital Services is legal@streamieverse.com. We read messages in English and Turkish.
Twitch chat games
When a creator runs a SWAGVERSE game in their chat, typing a game command (a message starting with !) means you take part. Your Twitch name, answers and score may be shown on the creator's stream, which is public. The creator and their moderators can stop a game at any time.
The Cheeseburger assistant
Cheeseburger answers questions about SWAGVERSE from its own help articles and shows its sources. It can also have a short, casual chat: chat replies are marked as such, are not checked against the help articles, and stay away from topics such as politics, money, health and legal matters. Either way it can be wrong. Its answers are general information, not legal, financial, medical or other professional advice, and they never change your account, XP or anything else. There is a daily limit on questions and a limit on how many chat messages you can send in a few minutes.
Third-party services
SWAGVERSE relies on Twitch for sign-in, chat games, clips and live video, and can show YouTube, TikTok or Kick videos linked by a creator. Those services are provided under their own terms, and we are not responsible for them.
Availability and changes
SWAGVERSE is a free service run by one person. It is provided "as is" and "as available": it may be unavailable, change or be discontinued at any time, and features may be added or removed.
Ending your use
You can delete your account at any time in Settings. We may suspend or close accounts that break these terms or the law, or where we are required to. If SWAGVERSE is discontinued, we will give reasonable notice where we can and let you download your data first.
Our responsibility
Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud, or any other liability that cannot be limited by law, and nothing affects the mandatory consumer rights of the country you live in.
Otherwise, to the extent the law allows, we are not liable for indirect or unforeseeable losses, for loss of XP, levels, game points or collectibles, or for interruptions of a free service. Because SWAGVERSE is free, our total liability to you is limited to the amount you have paid us in the past twelve months, which is zero, or the lowest amount the law allows.
Governing law and disputes
These terms are governed by the laws of the Republic of Türkiye. If you are a consumer, you keep the protection of the mandatory laws of the country you live in, and you can bring a claim in the courts of that country as well as in Türkiye.
If you have a complaint, please contact us first at legal@streamieverse.com — most problems can be solved quickly that way.
General
If any part of these terms is found invalid, the rest stays in force. If we do not enforce a right straight away, we do not give it up. We may transfer these terms to someone who takes over SWAGVERSE, provided your rights are not reduced; you may not transfer yours. These terms, the Community Guidelines and the Privacy Policy are the whole agreement between you and us about SWAGVERSE.
Changes to these terms
Each version of these terms has a version number, shown at the top of this page. If they change in a way that matters, we will tell you on SWAGVERSE before the new version applies. If you do not agree, you can delete your account; continuing to use SWAGVERSE after the change means you accept the new version. New members accept the current version during sign-up.
Contact
Ahmet Yiğit Sunar · legal@streamieverse.com · signed-in members can also use Support.